, LLC will not be responsible for any lost or damaged returns. We highly recommend insuring your return shipment. Return shipping costs are the customer's responsibility. Include a copy of your RMA instruction email inside the box. Make certain your RMA number is displayed on the outside of the box. Be sure to specify in your request ALL parts you would like to return. Do not ship your return before receiving your RMA email because NO credit will be issued for items returned without an RMA# or for parts not specifically listed on the RMA Request. This email will contain an RMA# and additional return shipping instructions. You may send your RMA# request email to Please be sure to include the Order ID Number and reason for return.Īfter submitting your request for an RMA#, soon after, you will receive an email with complete return instructions, usually within one business day. To request an RMA, make sure you have reviewed the specific policies here for your category of return (new, warranty or core). RMA requests must be submitted in writing through email and cannot be given verbally over the phone. Requesting a Return Materials Authorization NumberĪ return materials authorization number (RMA) is required for all returns. This warranty does NOT extend to or apply to any unit which has been repaired or altered. This warranty does not under any circumstances extend to any product sold by, LLC which has been subjected to misuse, neglect, accident, improper installation or use for any purpose other than its intended use. , LLC will NOT be liable for any loss, incidental or consequential damages of any kind, whether based upon warranty, contract or negligence, and arising in connection with the sale, use or repair of the products. , LLC agrees to provide a replacement for, but not pay for any labor that is required to remove or install or supplies which may be used or shipping costs. , LLC's maximum liability shall NOT in any case exceed the purchase price (excluding shipping charges) for the products purchased from, LLC and claimed to be defective. Warranties are for 2 years or 24,000 miles from the original date of purchase,, LLC warrants that at the time of shipment the products sold will be free from defects in material and workmanship. Where can I place my order for a CIC retrofit?įeel free to contact us if you have any questions.All parts are covered by their respective manufacturer's warranties. You will also have the option to retrofit the Combox for Bluetooth Audio Streaming support. The CIC unit has an updated graphical interface, DVD capability, internal hard drive you can store music on, HD display, and more. We highly recommend retrofitting the CIC unit. If a bluetooth phone still thinks it's paired with the car (but doesn't work)ĭo you recommend replacing my current CCC unit or retrofitting the updated CIC unit? The screen "flickers" a bit when it would ordinarily dismiss the BMW screen and continue the boot process (but just stays on the BMW screen) If you have any questions, please contact us at 88 so we can clairfy BEFORE ordering! Thank you! If you're interested in retrofitting the CIC unit (and your vehicle is currently equipped with a CCC), visit the following link: CIC Retrofit This product does NOT include a display, iDrive controller, or wiring. Our CCC/CIC/NBT iDrive replacement only includes the iDrive unit. If you discussed complete pre programming with a BPMSport Representative prior to you order, you would simply unplug your original iDrive unit and plug in the new one. Normally we perform pre-programming at our facility and then finalize the programming with a remote programming session once you receive the replacement. We carry replacements for the following types of units:ĬCC (2004-2009) including MASK and CHAMP-ĬIC (2009-2013) E Series Vehicles, and F Series All other dash, HUD, and vehicle functionality (clock, speed, messages, etc.) works as expected Your Phone still thinks it's paired with the car (but doesn't work) A forced reboot (CD eject-DVD eject-mute button) does cause a reboot, but the system still freezes at the "BMW" screen Menu and voice command buttons do nothing No radio, navigation, or any other functionality via iDrive Has your unit failed and are you looking for a Navigation System Replacement?
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